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Ⅰ User

In the terms and conditions of use, a user refers to an individual who uses the service, which includes visiting this website and purchasing products through the service. A user who uses the service is deemed to have agreed to the terms and conditions of use.

Ⅱ  Disclose

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Ⅲ Payment

To purchase products, a user shall pay the aggregate value of the product purchase price, shipping charge and any applicable sales tax.

Ⅳ Return of Products

If you find damage and defective ,wrong product ,you must submit a request within 7days after receiving of your packages..Except for cases where the product is damaged during delivery, the product is defective, a wrong product is delivered, a User may not return any product to us.

Ⅴ Disclaimers

Under no circumstances shall the Japan Chopsticks be held liable for any damage, loss or disadvantage in connection with the use of the Service or in connection with products the Japan Chopsticks sells through the Service, regardless of legal cause of action.
Under no circumstances shall the Japan Chopsticks be held liable for any damage a User incurred due to an inability to use the Service.
The Japan Chopsticks shall be fully and legally discharged by implementing the company's established required procedures based on a User's registered information.In cases where a user inflicts any damage on another User or any third party by his/her use of the service, such User shall resolve such problem at his/her own responsibility and expense, and shall not cause any trouble to us.

Ⅵ Miscellaneous

1 The governing law of these terms and any contract formed under these terms is the law of Japan, excluding its choice of law rules.
In cases where any problem arises in connection with the use of the service that cannot be settled in accordance with the terms and conditions of use, the Japan Chopsticks and a User shall consult with each other and resolve such problem in good faith.
The Ibaragi district court, as the court of the first instance, shall have jurisdiction over any lawsuit in connection with the use of the service.

2 Actual product colors may differ slightly from their appearance on the computer screen.

3 By providing an international shipping address the customer is becoming the importer of the products to the foreign country, and as such the customer must be aware of all applicable laws and import duties specific to the country of import. The Japan Chopsticks is not responsible for the compliance with foreign law.

4 Each country has its own regulations regarding the import of wood. Shipping to some countries may require additional documents which will add cost to the order. Some countries prohibit the import of select species. Please check with your country's department of Agriculture or Customs regarding the regulations for your area. Orders will be shipped at your risk.

Ⅶ Changes Regarding the Terms and Conditions of Use

The Japan Chopsticks reserves the right to change or modify the terms and conditions of use at any time without obtaining the prior consent of a user.


We do not share your name, address or any other contact information with any person or organization.

Last updated February 14, 2013 .